Frequently Asked Questions
Where can you ship to?
What different shipping options do you support?
We have two different shipping options; each increasing in price and speed:
Why hasn’t my order been delivered yet?
All items have estimated delivery times to give you an idea of how long it typically takes to deliver a product to various countries around the world.
Mistyped or incorrectly formatted address
Customs and import restrictions
Failed delivery attempts (i.e. no one home to receive the order)
Other adverse conditions (such as storms and natural disasters)
What happens if a product is damaged in transit?
How much will it cost to ship my order?
Delivery costs vary depending on the product and destination. We strive to keep delivery costs as low as possible.
Do orders ship with tracking?
To track your order we provide you with an email and tracking link when your product ships.
What if I need to change the shipping address?
Please email email@example.com and we will update it manually; providing the item hasn’t passed beyond the point where changes can be made.
Can I return my products?
We do not accept returns of unwanted items but we may collect photos of damaged or incorrect items for investigation.
How do I place orders?
There are prints, tattoo tickets and shirts on the shop page of our website, ordering information can be found on each product page, just email firstname.lastname@example.org if you're still having trouble.