Frequently Asked Questions

I (Mia) send out all originals, so I use light shipping materials and try to reduce shipping costs. Unfortunately, I can't control the customs/duties on custom fine art prints or custom shirts because they come from various locations depending on paper type, size availability or where you're ordering from. I will always try to limit these costs wherever possible, but please keep in mind that the shipping materials for fine art prints, etc., can be bulky or awkwardly shaped, or which may also contribute to the shipping fee. Please get in touch if you have any questions.

"Printful" items are printed to order and sold at a lower price. They may take a bit longer to arrive. Contact us at contact@miaohki.com for specific design requests from the "Work" page.

There are prints, tattoo tickets and shirts on the shop page of our website, ordering information can be found on each product page, just email contact@miaohki.com (mailto:contact@miaohki.com)if you're still having trouble.

We ship worldwide! Our global fulfillment covers all destinations.

We have two different shipping options; each increasing in price and speed: • Standard • Express Standard shipping may be tracked or untracked for most print on demand products, depending on destination. Express shipping is typically with a courier, will be tracked and will be a fast, premium service.

All items have estimated delivery times to give you an idea of how long it typically takes to deliver a product to various countries around the world. Factors which could delay delivery times include: • Mistyped or incorrectly formatted address • Customs and import restrictions • Failed delivery attempts (i.e. no one home to receive the order) • Postal strikes • Other adverse conditions (such as storms and natural disasters) If there is a protracted delay with your order then our customer support team will typically deal with this proactively. Alternatively, if an order is outside the expected delivery window then please contact contact@miaohki.com (mailto:contact@miaohki.com)for additional information. Occasionally, orders do get lost in the mail - more often, we find, when being shipped untracked to less common shipping destinations. In the event that an order is not received within 30 days of ordering, we’ll be more than happy to send a replacement. Just let us know at contact@miaohki.com (mailto:contact@miaohki.com)and we’ll make the arrangements on your behalf. Please note however that we cannot offer free replacements for orders not received due to an incorrect address.

We ask for a photo of the damaged goods, and we’ll then gladly send a free replacement.

Delivery costs vary depending on the product and destination. We strive to keep delivery costs as low as possible.

Yes, we provide an email with a tracking link once your product ships.

Email us at contact@miaohki.com to update your shipping address. We'll handle it manually as long as the item hasn't progressed too far in the shipping process.

We don't accept returns for unwanted items. However, if your item is damaged or incorrect, please send us photos for investigation.